Complaint resolution center

Browse every public complaint across all bookmakers. To file a new case, open the relevant bookmaker review and use the form at the bottom.

Resolved Aug 15, 2026

Bet was accepted then later voided due to palpable error. Operator paid a goodwill gesture after complaint mediation.

Rejected Aug 15, 2026

Passport photos were rejected three times without stating the exact issue. Escalation closed as incomplete KYC on player side.

Open Aug 15, 2026

A live blackjack hand win was voided citing dealer error. I have screenshots and request a review.

Resolved Aug 15, 2026

Account was limited after several winning accumulator bets. Operator eventually confirmed recreational limits and refunded remaining balance.

Unresolved Aug 15, 2026

My bonus balance was removed after a bet on a market that was not listed as excluded. Asking for clarification and reinstatement.

Open Aug 15, 2026

I completed KYC last week but the withdrawal is still pending after 6 days. Support only sends template replies.